Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. Updated 2/14/23. We know that every decision we make during this time impacts our community as a whole. Until then, well be right here online and at your service. How can I get this? You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. Some Canadian Retailers Are Saying Bye To Free Returns & Here's Where Some of our new health and safety measures include: ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. 68735 Views Jan 2, 2023. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . Don't worry, you can unsubscribe from our mailing list at any time. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. Your order is safe and secure at the store location and you can pick it up as soon as our stores reopen. "Our goal is to do our part for the global well-being. The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. In an email to CTV News, the company's senior director of communications said the . All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. An employee who tests positive for COVID-19 shall be paid at the employee's regular rate until the employee is authorized to return to work per the terms of the Human Resources COVID-19 Guidelines for Employees. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. While our stores are reopening, we recommend returning your order and placing a new order online. Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. Lets continue to take care of each other. "Y'all are a multimillion dollar company. They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation. If you buy a product we have recommended, we may receive affiliate commission, which in turn supports our work. Can I make changes to my aritzia.com order after I submit it? Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. Were happy to find out for you, please contact our Aritzia Concierge team on our aritzia.com live chat or email. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. Management of COVID-19 vaccine administration errors and - Alberta Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com "When we made the decision to close our stores in. Most corporations have tons of money in reserve funds that could easily be used," wrote one user. Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. Aritzia closing all stores until further notice due to COVID-19 Let's continue to take care of each other," continued Mr. Hill. Anyone can read Conversations, but to contribute, you should be a registered Torstar account holder. "Our goal is to do our part for the global well-being. Approximately a year before the pandemic started in North America, Aritzia's 97 boutiques were responsible for more than three quarters of the company's overall revenue. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. Please note swim tops, bottoms, one pieces and accessories can only be returned online. All employees and students with COVID-19 infection MUST immediately report the COVID diagnosis to their supervisor, and Employee Health (409-747-9172) . "Our goal is to do our part for the global well-being. I have an order outstanding. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Here's what to expect when visiting our boutiques. During Aritzia Concierge hours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. I cover captivating visionaries in fashion & lifestyle. Aritzia will also issue a refund in merchandise credit on an eGift Card if you return your items within 30 days from the shipping date. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value Returns & Exchanges - Patagonia Help Center Aritzia is offering two tiers of clothing packages for purchase with items similar to those being gifted, as an opportunity to help provide an additional 90,000 frontline health care providers (360,000 clothing items) with the apparel they need. VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands . 2023 Vox Media, LLC. Its Time For A Dress Refresh Shop The 9 Biggest Styles For Spring, How Dressing Weird Became The Ultimate Fashion Flex, TZR Editors Share The Fashion Trends They Are Investing In For Spring, Diors Fall/Winter 2023 Collection Was A Nod To Strong Women In History. VANCOUVER, March 16, 2020 /CNW/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its . For more information on Afterpay, please see our Afterpay FAQ. Get our Fashion & Beauty newsletter by tapping the button below. This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. There were many firsts: our first-ever capsule collection,featuringfor the first time our remarkable Aritzia people,and with 100% of proceeds going to our Aritzia Community partner organizations.. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. like Jennifer Lopez, Kendall Jenner and Hailey Bieber, covet the brand's everyday luxury looks. Learn More.If your local boutique hasnt reopened yet, you can continue to shop everyday luxury here. On the heels of a successful International Womens Day with its WomenWomen (or Women to the Power of Women) capsule collection and campaign that was released in March 2021, and a 2020 filled with growth, new store openings and a successful e-commerce strategy, Aritzia is making its mark as the destination for everyday luxury. Shop Now. Online purchases can be exchanged in store. Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Retail sales exceeded expectations in the U.S. In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. See How to Mail Back an Online Return for more information. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. All sale and discounted items bought in store are final sale. Aritzia will also open two pop-up locations in New York and Los Angeles this fall. Dates will be confirmed at a later date. Be sure to have your package postmarked and sent off within 30 days of your Shipping Confirmation & E-Receipt email. Warm wishes and happy holidays to you and yours. For more details about our return and exchange policy, see. In our few workspaces that do remain open, we are taking industry-leading precautions to keep our teams healthy and safe. Aritzia is a vertically integrated, innovative design house of fashion brands. I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. Aritzia is also in a good position thanks to e-commerce growth to expand its product lines by offering different sizes, lengths and colours; as well as new categories, such as swim, intimates, bags, shoes and beauty, he said. And well do absolutely everything in our power to keep it that way. Net revenue increased by about 63%, or $175 million, to $453 million, up 70%, or $186 million, from two years ago. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew. Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. If you purchased an item in-store 10 days before a boutique closure, or through Call & Collect after a boutique closure, you have 14 days to return or exchange at the original boutique of purchase once it has reopened. If youre returning multiple items, please try to include all items in one box and use one Return Label (even if they arrived in separate shipments or boxes). "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. That compares with it generating $226.2 million in e . Return & Exchange Policy | Aritzia US The fund provided financial continuity to Aritzia's people who were directly or indirectly been affected by its store closures due to COVID-19. The brand's mystifying success story has offered a glimmer of hope for brands who were harder-hit by the pandemic and looking for ways to rebuild. It beat expectations as it reported a net loss of $26.5 million for the first quarter ended May 31, down from a net income of $16.2 million in the same quarter last year, which ended June 2, 2019. Every day Im honored to work alongside a world-class team of smart, ambitious, talented women building and thriving in long-term careers, Wong shares. Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. Sale items marked with a discount of 50% or greater are final sale. At this time, Aritzia is not working with organizations like the the Black In Fashion Council or EveryStylishGirl's Career Advancement Directory, but they are working with external D&I experts, as well as making a contribution to the NAACP and Black Lives Matter. The Vancouver-based retailer closed its 96 stores on March 16 and saw a significant decline in sales in the first two weeks of that month. Wong was named COO in 2007, and in 2015, was named president & COO of Aritzia. More premier locations are becoming available and under increasingly compelling financial terms, he said. Sorry, no refunds to original form of payment for sale or discounted items. The brand declined to comment on this shift in sizing. Amid Record U.S. Store Closures, Retailer Aritzia Commits To - Forbes Delivery of the Sponsor and Sponsor Packages will begin in late May and continue throughout June. Today, Aritzia is hitting all the right notes, a testament to the power of selling a trendy product at an attainable price, in elevated yet always inviting store environments.